API contracts
Server-authorized routes keep provider credentials private and return explicit error envelopes.
POST /api/demo/session/start
POST /api/demo/voice-bootstrap
POST /api/demo/voice-finalize
POST /api/calendar/bookVoxDesk handbook
Understand the system before you activate it
A practical, visual guide to the architecture, CRM domain, provider responsibilities, and enterprise operating model.
Documentation guides
Architecture
Layers, provider boundaries, canonical Conversation flow, and failure containment.
Read guideCRM operating model
How conversations become contacts, leads, opportunities, appointments, and tasks.
Read guideOperations & readiness
Configuration, verification, simulation, activation, observability, and recovery.
Read guideTruthful readiness
A configured environment variable is not proof of provider readiness. Verify connectivity, access, signed-session authorization, and persisted outcomes.
Read the release pipeline